Settlement

Important Setup Requirement

Before automatic or manual settlement can run, you must provide your settlement destination details to Astragate for configuration and verification.

Required details include:

Bank name
Account number
Account holder name
Maximum transaction amount

The Maximum Transaction Amount is the highest amount that can be sent to the destination account in a single transfer.
If a settlement total exceeds this limit, Astragate automatically splits the settlement into multiple settlement items so each transfer stays within the allowed maximum.
Example:
Settlement Amount: 2,500,000
Maximum Transaction Amount: 1,000,000

Resulting Settlement Items:

Item 1: 1,000,000

Item 2: 1,000,000

Item 3: 500,000

This ensures compliance with bank or provider transfer limits while still settling the full amount.

You also choose:

Settlement frequency
Full Balance or Variable Amount

These settings are configured on the Astragate admin side.
Until the destination is configured and verified, settlements cannot be processed.

Settlement Modes

Automatic Settlement

Settlements run on the schedule configured for your account.

Supported frequencies:

Daily
Weekly
Monthly

Manual Settlement

You can initiate a settlement when required from your Astragate portal.

Settlement Amount Options

Full Balance

Settles the full available balance.

Available Balance     2,500,000
↓
Settlement Amount     2,500,000

Variable Amount

Retains a configured minimum balance and settles the remainder.

Available Balance     2,500,000
Retain Amount           200,000
↓
Settlement Amount     2,300,000

What You Can Access

Once settlement is configured, you can view and manage the following from your Astragate portal:

1. Settlement Configuration

View the settlement settings applied to your account, including:

Frequency
Settlement type
Destination account details
Verification status

Navigate to settings -> Profile -> Settlement to view settlement configurations

2. Settlement History

View a list of past and current settlements, including status, amount, and settlement period.

3. Settlement Details

Open a specific settlement to view:

Settlement reference
Total amount
Transaction counts
Successful and failed items
Overall status

4. Settlement Items

View the individual settlement items under a settlement, including:

Item reference
Amount
Bank / account details
Status
Date created

5. Settlement Files

View generated settlement reports linked to a settlement.

6. Download Files

Download settlement reports for reconciliation and record keeping.

7. Initiate Manual Settlement

Trigger a manual settlement when required, subject to your account configuration and available balance.

Settlement Statuses

Status	Description
Pending	The settlement has been created and is still being processed. Funds have not yet completed payout.
Successful	The settlement completed successfully. All related settlement items were processed and paid out.
Failed	The settlement did not complete successfully. The payout items failed during processing.
Cancelled	The settlement was stopped before completion. No further processing will continue for this settlement.
Partial Completed	Some settlement items were paid successfully, but one or more items are still pending or not yet finished.
Partial Success	Some settlement items succeeded, but the overall settlement process was cancelled before everything could complete. The successful items remain completed, while the remaining ones were not processed further.

A settlement is complete only when all related items have reached a final state.

Failed Settlements

If some settlement items fail, Astragate may retry processing where appropriate.

If a settlement remains incomplete, contact Astragate Support with the settlement reference.

What You Need to Provide to Astragate

To enable settlement, send the following:

Bank destination details
- Bank name
- Account number
- Account holder name
Preferred frequency
- Daily / Weekly / Monthly
Preferred amount type
- Full Balance
- Variable Amount

Astragate configures and verifies these details on the admin side before settlements begin.

Important Notes

Destination details must be submitted before automatic or manual settlement can run
Destination accounts must be verified before payout
Settlement reports should be downloaded and retained for reconciliation
Destination or preference changes must be requested through Astragate

Support

For settlement setup, destination updates, or issues with a specific settlement, contact Astragate Support with:

Merchant reference
Settlement ID / reference
Settlement date